Last updated: July 2026
Shipping & Refund Policies
Please read these policies carefully. Placing an order confirms acceptance of the terms below.
Order Processing
All orders are processed and shipped the same or next business day, excluding Sundays and public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Options & Estimated Delivery
We offer multiple shipping options at checkout to best fit your needs.
Estimated Delivery
Domestic Shipping: 2–4 business days after dispatch
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Shipping Delays
Void Research is not responsible for delays caused by factors outside of our control, including:
- Carrier delays or service disruptions
- Weather conditions or natural disasters
- Customs inspections or transit interruptions
Once an order has been shipped, responsibility for delivery is transferred to the carrier.
Research Material Handling on Delivery
All items ship as laboratory research materials. Lyophilized compounds are shipped at ambient temperature and are stable in transit; upon receipt they should be moved promptly to appropriate laboratory storage (typically refrigerated or frozen, protected from light) by qualified personnel.
- Inspect the outer packaging, vial seals, and labeling immediately on arrival.
- Do not open or reconstitute material outside of a controlled laboratory setting.
- Handle, store, and dispose of all material per your institution's safety protocols and applicable law.
- Responsibility for correct storage and handling passes to the recipient at delivery.
Not for Human or Veterinary Use
Everything Void Research ships is sold strictly for in-vitro laboratory research by qualified researchers. Products are not for human or veterinary consumption, administration, or clinical use, and are not drugs, supplements, food, or cosmetics. Accepting delivery confirms the recipient's agreement to use the material for lawful laboratory research only.
